Hi Kaz:

To solve your problem I would suggest to you to first run a backup of the company file that didn't upgrade. When that is complete go to the maintenance menu and do an advanced database check. If this does not work you can use the dbutility tool to check and repair your data. If you have had this data file for a number of years sometimes old data has to be cleared. Last but not least call Sage and they should be able to help.

Hi Kaz:

To solve your problem I would suggest to you to first run a backup of the company file that didn't upgrade. When that is complete go to the maintenance menu and do an advanced database check. If this does not work you can use the dbutility tool to check and repair your data. If you have had this data file for a number of years sometimes old data has to be cleared. Last but not least call Sage and they should be able to help.

Hello Agate,

Thank you for reply.

I did the advanced database check.

Still, same situation.

Also, I do not find the check and repair data in the DB utility.

I should ask the support desk.

Thank you for your help.

Kaz