x Want to participate? Join the group to interact
  • State Suggested Answer
  • Replies 4 replies
  • Answers 1 answer
  • Subscribers 76 subscribers
  • Views 1382 views
  • Users 0 members are here
Browse Forums
Announcements
78
topics
166
replies
General Discussion
5k
topics
16k
replies
Installation and Upgrades
984
topics
3k
replies
Inventory, Projects, and Departments
339
topics
1k
replies
Payables and Receivables
1k
topics
4k
replies
Payroll
1k
topics
3k
replies
Reconciliation and Banking
318
topics
997
replies
Reporting and Analytics
207
topics
401
replies
Soutien Technique - Français
632
topics
1k
replies
Year End Activities
224
topics
596
replies
Kaz

File update from 2017 edition to 2020 edition

SUGGESTED
Posted By

Hello,

I updated three company files from 2017 to 2020.

Two files are updated.

However, one fie is not updated with error message.

It says,

"The program detected an error in your data when looking for information related record. You may want to restore your latest backup".

I restored backup, and, I did it again.

But, same situation.

How do I fix it?

Thanks,

Parents
  • 0

    Hi

    I would suggest you look for an older .cab backup file, a week old, restore in 2017 as test, then check test.saj see if there is backup , excel or pdf file inside that you can clean them, then RUN advance database check that Agate suggested, if no error message then try to convert to 2020.

    if you do not wish go try backups or backups are too old, you can call suggest Sage 50 support for assistance.

Reply
  • 0

    Hi

    I would suggest you look for an older .cab backup file, a week old, restore in 2017 as test, then check test.saj see if there is backup , excel or pdf file inside that you can clean them, then RUN advance database check that Agate suggested, if no error message then try to convert to 2020.

    if you do not wish go try backups or backups are too old, you can call suggest Sage 50 support for assistance.

Children

*Community Hub is the new name for Sage City