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Wanda Mortensen

Sign In

Posted By

Is anyone else having issues with signing in - I understand that there is a problem with SAGE and customer sign-in

Thank you 

Parents
  • 0

    I am having the same problem...so frustrating. cant even reach anybody by phone. This is totally unacceptable!!!

  • 0 in reply to Allyson Carson

    I just got off a chat call   

    "Unfortunately, Sage Remote Data Access service is currently down. The Research and Development to is working to resolve the issue as soon as possible. Currently there is no estimated time that it will be issue fix, but hopefully it will be soon. We do apologize for the inconvenience. " and when I said how will we know WHEN / IF it is fixed since you are not communicating with us  the chat said:

    "The issue that we are currently experiencing with Sage Remote Data Access should be resolved shortly.
    Agent Roshaun G said
    I would recommend trying to log back into the company within the next hour to verify the issue is resolved.
    11:05 AM " 
    and when I said WHY are you not communicating with us ? 
    "Roshaun G
    Agent Roshaun G said
    Yes, Sage is currently putting out messages to customers, it is taking some time. We do apologize for the inconvenience. "
    11:06 AM
Reply
  • 0 in reply to Allyson Carson

    I just got off a chat call   

    "Unfortunately, Sage Remote Data Access service is currently down. The Research and Development to is working to resolve the issue as soon as possible. Currently there is no estimated time that it will be issue fix, but hopefully it will be soon. We do apologize for the inconvenience. " and when I said how will we know WHEN / IF it is fixed since you are not communicating with us  the chat said:

    "The issue that we are currently experiencing with Sage Remote Data Access should be resolved shortly.
    Agent Roshaun G said
    I would recommend trying to log back into the company within the next hour to verify the issue is resolved.
    11:05 AM " 
    and when I said WHY are you not communicating with us ? 
    "Roshaun G
    Agent Roshaun G said
    Yes, Sage is currently putting out messages to customers, it is taking some time. We do apologize for the inconvenience. "
    11:06 AM
Children

*Community Hub is the new name for Sage City