Sage 50 Canada

We are looking to start saving a scan of say, an AP invoice to our system via the link icon in the tool bar. We are saving the scans (pdf) to our dropbox account. Yesterday I completed one to test it, and because it was in a folder only accessible to…

I cannot get past this error "Server is too busy right now. Try again later" I have tried two workstations and get the same error. both machines are current with all windows updates. i only get the error with on of my shared companies.... the other…

why does our shared data files randomly synchromize when someone is in the middle of a transaction

Hi all I have Sage50 premium accounting version 2024 installed on both my work laptop as well as the office desktop. I have been using one account to sign in on both computers to access the company file, allowing me to access the company file remotely…

We are continuously losing our little cloud with checkmark that we are sharing company and I end up with staff working on three PC's and nothing gets shared. at present we are only working off one PC because no matter what we do we cannot get sharing…

My remote data access does not seem to be working. I have been using my office computer for most of this year and I try hard not to bring home work. I have always had Sage installed in my home computer for just in case. Yesterday was the first time this…

If I save my company in the cloud, is it possible to access it on a Mac? Or is it PC only?

The last two weekends in a row SAGE won't let me log on to our program. I get a message coming up that says "the company cannot be opened. It appears that services related to Remote Data Access or login are not operating as expected. Unfortunately one…

Hi, I am traveling out of Canada for a month. I was wondering If I could access my Sage from there so work keeps going. If it is possible, how do I do it? Thank you

Hello I can't get my Sage50 Cloud- 365. to sync with my main version. It stopped working in March on one computer. Not sure how to get them to sync??? Can anyone suggest what to do!??

We just started to use the shared file feature as we have 2 locations (different buildings) for 2 different computers. We have set everything up for each location, but discovered today that the forms we have designed in Sage do not 'travel' with the file…

Im running sage 50 version 2021 and im having this problem. I use the cloud service sage one This transaction could not be processed because the company database could not be found, or the database engine is not running. If your company data is stored…

Good morning, I set up Sage 50 on my home computer last week, and want to use it for the first time in this fiscal (which started April 1st). I've already opened the new fiscal at the office, but now at home I'm being asked to back up my files and open…

Good Morning, I need to understand how RDA actually works. We are a company running Sage 50 Cloud Premium Canadian Edition. We have 2 users for a "shared" company. We've discovered that you cannot save your work in multi user mode. We see that for both…

Hi, I have had some difficulty opening files on the remote access server. The most recent error message is : Server is too busy right now. Try again later. Any solutions to this error message. I can't get back into my client's file. Please let me know…

I have the Sage 50 Accountants edition, and one of my clients wanted to have access to their company data. I made the mistake when setting up the remote access of saying I was the data owner. Now I can share the data with my client, but she wants…

Hello - I've setup Remote Data Access so we can work from home but I'm also trying to use AutoEntry for AP. AutoEntry does not seem to work with "share" mode so I'm wondering if anyone has a work around for this? Maybe once AutoEntry is "connected" through…

Since I started sharing the company file with our accountant remotely, the two of us in the Office cannot work in Sage even if multi-user is selected. Only one of us can work in it at a time, which is unproductive. Also, there is no option to switch from…

Hi Recently, mainly since 2021.0 installation or shorlty after, we are ofter experiencing issues while we are working on Sage. This mainly reocurs when we either submit an invoice or close Sage. Sage Drive Synchronisation pop up is showing and it…

I have one company that I cannot open from Remote Data Access...it just continually says unable to open, try again later. All my other companies work fine. I have been working offline with this company since this has happened - I would like to just stop…

Is anyone else having issues with signing in - I understand that there is a problem with SAGE and customer sign-in Thank you

How can I use another Sage Drive login on my computer? I have two personas, depending on what type of work I am doing. Some is contract work and some is employment work - so I have two different SageIDs, with two different email addresses.

looking to make vendor reference or invoice sequential. please help

I have a client that has Sage 50 on his computer. This is his own copy of the program and I have my own copy. I do all the data input on my copy at my own home office and then just update his version once I have finished entering everything. He only uses…