Currently we use Outlook 2016 as the default mail application that integrates with Sage Accounting Canada.

Our IT Service provider is recommending to upgrade to Microsoft 365 Business Standard which includes Outlook as well as the full suite of Office apps.

However, they mention that the Outlook "plugin" of Microsoft 365 has a problem with Sage, and as a result, the option to send email directly from Sage will no longer work.

Could you please confirm if this is a known problem, and if so when will it be fixed?

Any insight from someone who recently went from using Outlook 2016 to MS 365 Outlook would be appreciated to decide whether to upgrade or not.