Microsoft Access 365 / ODBC / Sage 50 Quantum Accounting (Release 2023.1)

Hello everyone,

I am using ODBC Data Source Administrator (64-bit) version 10.0.22621.1 to establish connection between Sage 50 Quantum Accounting (Release 2023.1) and Microsoft Excel 365 64bit and it works fine. When I use the ODBC to import tables (unlinked) into Microsoft Access 365 64bit it also works well. When I create linked tables between Sage 50 and Microsoft Access this also works well. The issue is when I run queries based on these tables, Microsoft Access crashes immediately.

I was told that I need to use Microsoft Access 32bit to fix this however I am skeptical because first the connection works perfectly well with Microsoft Excel which is a 64bit version and second, my understanding is that my Sage 50 is 64bit, the ODBC is 64bit and the Microsoft Access is 64bit so they are all operating at the same 64bit version therefore should be compatible.

Thanks for any guidance you can provide.

Marc

  • Where do you see that Sage 50 is a 64-bit application?  To my knowledge it is 32-bit with some interoperability with 64-bit Outlook for emailing and modifications of the MS Office Reports to work in a 64-bit version of Office.

    I have not been able to get MS Access to work well with Sage 50 since the change in database in 2008 so I stopped trying.  However, I believe I have seen some previous messages regarding this in the forums here so do a search to see if your answer may be there (unless you already did).  You might check the Knowledgebase as well (Help menu).

    When working with the 64-bit version of Office products, you must open the Sage 50 file on the computer you are running the Office products before you attempt to connect.  This sets up the correct information in the Windows registry/Sage 50 ODBC drivers.  If you manage your ODBC drivers yourself, you must update them with the correct server and port after you open the Sage 50 file.

  • 0 in reply to Richard S. Ridings

    Thanks for the info Richard. I know that Sage 50 has to be open for ODBC connection to work. What do you mean by managing ODBC drivers myself? My boss has the same setup and yet when she closes and opens her Sage 50, her ODBC connection credentials are not lost. Mine are (I see that in both the ODBC and Windows registry). I noticed that my boss' third party permissions are read/write while mine are read-only. Could this be the cause?

    Regarding Microsoft Access, have you heard anything about the 32bit version working better with Sage 50 or have you ever tried it?

  • 0 in reply to Marc Adjami

    I am assuming you have read this Knowledgebase article?  As I said, I haven't tried it nor paid attention to the forum messages regarding it.

  • 0

    Hi Marc, did you ever find a solution to this?  I'm having the same issue and have even tried using a 32-bit version of MS Access and it still crashes.