Now that I checked, the tax isn't calculating on the sales side either. Since I have other companies that this works on, I know there is a glitch somewhere, but I am not sure where.

Hello Lisa Racicot  and thank you for using the Sage Accounting forum page.

I would recommend you start by checking the following online help, it covers setting up your taxes in Sage Cloud Accounting.

Go to Settings, Sales tax to open the Sales Tax Settings page, enter your registration number and select when your tax compliance reporting period deadlines are in the Tax Return Frequency field.

Once that's configured, the same online help covers at the very bottom how to include taxes in transactions.

This should resolve your issue, but in case it doesn't, please reach out to our support team via chat for further assistance.

Thank you for choosing Sage.

That doesn't work for me. I can go into Settings>Company>Sales Tax>Tax and this is what I have entered which matches the other companies I have set up. There is no place to select the compliance reporting period that I can see. And yes, I went to online help first and did not find an answer, that is why I came here.

Hello Lisa Racicot the screenshot you've provided confirms you are using Sage 50. This forum is for Sage Cloud Accounting customers so you are in the wrong group.

I'll go ahead and move your conversation to the Sage 50 forum for assistance.

Thank you.

Hi Lisa Racicot , 

Thank you for the screenshot, please see this article on how to set up sales taxes in Sage 50 Canada. Looks like you got to part 4 of STEP 1. 

Next would be: 

 Setup the Tax Codes

1. Select Setup, Settings, Company, Sales Taxes, Tax Codes.
2. Select the Code Column.
3. You can enter up to two letters for each code.
   • Example: G for GST, GI for GST included, or GP for GST and PST.
4. Double-click on the Code or hit the Enter key to open the Tax Code Details window.
5. Under the Tax Column, double-click and select the appropriate tax.
6. Ensure your status is correct.
   • Taxable: If you want the tax calculated and charged
   • Non-taxable: If you want no tax calculated, but amounts reported
   • Exempt: If you do not want tax calculated, but amounts reported
7. Enter the rate of your tax (without percent) in the Rate Column.
8. If you want to charge tax on top of the current price, Included in price should be No.
9. Select OK to save your selections.