shared company

We are continuously losing our little cloud with checkmark that we are sharing company and I end up with staff working on three PC's and nothing gets shared. at present we are only working off one PC because no matter what we do we cannot get sharing to work...yes we are in multi user mode and admin as used single mode to try to share...this is painful...we have had to enter tons of data manually into the one PC we are all using...can someone please help

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    Hi Nancy

    I assume the little cloud icon is Remote Data Access (RDA) right?  so are you suggesting the icon disappears? Do you notice anything strange?

    If you are using RDA and MU mode, you can verify by going to File, Properties, it will show you who is login.  Unfortunately with little information I cant tell what is happening.   

    It is possible, someone uses features like restore from backup, or do save as copy or Save as?  those action will create another copy of data that is not on RDA.

    I would suggest you contact Sage 50 Support, if you still experience this issue.