Data base engine error

Question

Is anyone else being asked to pay $900 plus on top of Client care to clean up error history??? Seems fishy to me. I just had 2023 installed and it was working and now i moved my computer to my desk it is not working. But....they can fix it in 2 hours if I pay more???? Seems like ransomware.

Erzsi_I · Answer

Hi Su Eu , 
 Thanks for bringing this to our attention. It's concerning to hear that you were asked for an additional fee in that amount. The scenario you've described does seem unusual and not related to the approach that our Sage 50 CA Expert Services team takes . 
 Would recommend forwarding any contact details or links related to this request to our team at risk@sage.com . They are equipped to look into this matter and determine if it's related to any malicious activities or scams. 
 Always prioritize your digital safety and reach out to us directly for any support needs. 
 Warm Regards, Erzsi

Sage 50 Canada

Data base engine error

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