Sage 50 Canadian Edition

SUGGESTED

I entered income and expense information in a Sage 50 Cdn from 2022.  I want to open the journal module and enter the previous year' trial balance, but the journal entry icon will not open.

Why not?

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    SUGGESTED

    Hi  ,

    Thanks for reaching out regarding your difficulty in opening the journal entry icon in Sage 50 Cdn for entering the previous year's trial balance.

    Based on what you've described, it seems like you might be facing a limitation related to the fiscal year roll-over. In Sage 50, once a new fiscal year is started, the system only allows adjustments to transactions created in the current and the immediate previous fiscal year. This means that if you've already rolled over to a new fiscal year, entries for dates earlier than the first day of your previous fiscal year are not possible through regular transaction windows.

    However, there are some functionalities in Sage 50 Premium and Quantum Accounting 2013 and later versions that allow posting general journal entries to a future year and making certain payroll adjustments.

    To resolve your issue:

    1. Check if your transaction date falls within the allowed range (current or immediate previous fiscal year).
    2. Ensure your Company settings do not restrict transactions before a certain date.
    3. If needed, consult with a CPA to explore options for adjusting entries in your situation, such as posting a transaction on the first day of the previous fiscal year.

    For further assistance or if the issue persists after updating, please visit Sage.com/Resources for support options or join us at Sage Q&A Live for real-time answers.

    Warm Regards,
    Erzsi