Hi claudia Wazen ,

Thanks for reaching out. Please see the www.sagekb.com page for Sage 50 Canada here which has a download link and or our welcome center here which offers links and guides.

For further assistance or if the issue persists after updating, please visit Sage.com/Resources for support options or join us at Sage Q&A Live for real-time answers.

Warm Regards, 
Erzsi