Hi Linda Caterer, 
Thanks for reaching out. Believe I found your account and see that you are primarily using Sage 50 Canada.

To download Sage 50 onto your laptop, please follow these steps as part of your Sage Business Care plan:

1. If you're a new customer, head over to the New Customer section of the Sage 50 Welcome Centre. You'll find all the necessary resources to get started, including the download link.
2. If you're an existing customer, please visit the Existing Customer section of the Sage 50 Welcome Centre for the most recent version of the product.

Make sure you're logged into your Sage account to access the download sections. If you encounter any issues or need further assistance, don't hesitate to contact Sage Customer Support.

Warm Regards,
Erzsi