Our charity currently has Sage 50 Pro with an annual subscription and our data currently is in 2020.1 format. We need to cut costs so want to go a perpetual version through Staples. Will that version update to 2020.1 format so we can use our current data?
Hello Hope2020,
Thanks for your question. Yes you can pick up a box with a perpetual license. No need to reinstall the software. You will have to call in to Sage 50 CA Customer Service at 1-888-222-8985 to register the new serial and or email [email protected] to make the request.
The subscribtion will need to be deactivated manually by a Sage employee in the backend (best to do this once your subscription has expired*). Your new activation code (based on the box's serial number) will also need to be manually generated. Once this is done, launch Sage 50 and go to the Help menu > then select Upgrade Your Sage 50 Product.
This launches the Product Information screen where to enter the new codes.
Hope this helps clarify things for you!
Erzsi
Hello Hope2020,
Thanks for your question. Yes you can pick up a box with a perpetual license. No need to reinstall the software. You will have to call in to Sage 50 CA Customer Service at 1-888-222-8985 to register the new serial and or email [email protected] to make the request.
The subscribtion will need to be deactivated manually by a Sage employee in the backend (best to do this once your subscription has expired*). Your new activation code (based on the box's serial number) will also need to be manually generated. Once this is done, launch Sage 50 and go to the Help menu > then select Upgrade Your Sage 50 Product.
This launches the Product Information screen where to enter the new codes.
Hope this helps clarify things for you!
Erzsi
