Sage 2016 payroll crashes

I will contact Sage on Monday, but posting this cheque crashes. nothing in the event log

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  • 0
    Local File or Network based? Same issue in the sample company?
  • 0 in reply to Erik79
    local file, doesn't happen with either sample file or other test companies in the same folder
    but company file was working fine with 2015.3 last week (for 1.5 years)

    Sage support connected, tried to pinpoint the problem, nothing panned out, including clearing payroll data
    they suggest I could send it in to the repair group, but it might cost me

    this is a test company, that worked last week, so I'm not paying to find out about the upgrade corruption - I still have it if sage is interested
Reply
  • 0 in reply to Erik79
    local file, doesn't happen with either sample file or other test companies in the same folder
    but company file was working fine with 2015.3 last week (for 1.5 years)

    Sage support connected, tried to pinpoint the problem, nothing panned out, including clearing payroll data
    they suggest I could send it in to the repair group, but it might cost me

    this is a test company, that worked last week, so I'm not paying to find out about the upgrade corruption - I still have it if sage is interested
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