Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Dear frustrated Sage users,
I have the installation files for Sage Premium Accounting Canada 2019, email me and I can send:
[email protected]
Or you can download them straight from my dropbox:
https://www.dropbox.com/scl/fi/ngh4uik7toq0eg3h2eqzc…
I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server.
We have 6 users that have a mapped drive on their local client that points…
Hello, I am a volunteer at my local church, working with our finance team to upgrade our current laptop. We would like to install the current version of the Sage 50 Pro Accounting 2020 software (2020.0, v 27.00.0000.0001) onto a new laptop running the…
Hello -
We are currently using Sage 50 local that is installed on a RDS server to allow multiple users to access the database when working from the office, or from home.
We are looking to decommission our local server as it is nearly end of life…
In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error:
Since I don't have a copy…
I am going to start bookkeeping again after a many year layoff.
I was very happy with the old version of simply accounting and was hoping to find, purchase and install and older version than seems available.
I am more comfortable with the older version…
Hey Sage team, first time post here on these forums.
I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
Hello,
We need to move Sage 50 Premium 2018.1 from an old computer (Windows 7) to a new computer (Windows 10). We have an activation key but are uncertain as to how we do this. Is there a step-by-step guide or document available? Any assistance would…
I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
Hello,
We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
So one of my users reported to me that she's getting the "new updates available" message - and I checked and apparently it is the 2021.0 new version.
First - anyone have a working link that shows what is in the update? Every time I try to follow a link…
I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
we need to share Sage 50 among 2 users who are using Windows 10.
Does Sage 50 support installing the database manager (to allow sharing) onto one of the systems which will also be used to access the application?
I'm looking to confirm when installing Sage 50 on my new computer what I need. Do I need a Key?
I currently have Sage 50 Cloud with support and premium care, unfortunately the support desk is now closed for the weekend. Help?:)
Hello All,
I am looking to move Sage50 Canadian edition installed from single on premise mode to the cloud version and I would like to ask you please if it's possible to do that ,
now is there any documentation or article that guide how to migrate…
Sage Customer service referred me here, so hoping the community can save me. One of my clients has licensing for Sage 50 2013, but no longer has the installation files. And after upgrading their server, we now need the ability to install the 2013 Connection…
Since Sage isn't willing to provide any sort of support, I need your help.
We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
Hi
I just bought the 2019 version. I have downloaded to main computer and Laptop. Main computer is working fine.
Now I want to put my information onto my laptop.
I can't seem to get it to acknowledge my back up, when I try to load my info to the…