• Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • Paycheque Entitlement Adjustment

    I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…
  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • Vacation accrual adjustment for 2022 after the calendar year end is rolled over and T4's have been filed

    Hi Everyone, Hoping someone here can help put my mind at ease on what I believe I need to do. I have discovered that two employees should have had their vacation accrual % increase as of last September. I know to do this I simply need to correct the…
  • Payroll deduction as tax

    I have configured a payroll deduction for the Quebec drug insurance premium. Is there a way to include (or transfer) this amount at the end of the year to be included in the Quebec Income Tax Withheld amount on the RL-1 slip?
  • Group insurance deduction in Payroll

    Hi, I would like to know how to deduct the group insurance in payroll, I've tried few ways but it did not work?
  • ROE Web

    How to fix this "these employees cannot be included in your bulk ROE file because ROE web will not accept them". Any help will be appreciated.
  • YEAR END AMOUNTS OWED TO MRQ FOR PAYROLL?

    I have an outstanding amount owed to MRQ (from 2020) is that amount included in year end total amounts? Would it show as owed on January 15th 2022 if still not paid? I don't know what the true amount is for the quarterly amount owed as of Dec 31 2021…
  • How do I adjust a taxable to the T4?

    How do I adjust/increase a taxable benefit to the T4 that was not add through the payroll. For example a $50 taxable benefit needs to be added to the T4.
  • Bonus/Loan/Advance

    I was required to write a bonus cheque for Christmas. On Dec 22 I wrote a cheque for $1000 with no income, just as a "Loan". On Dec 31st, using the online deductions calculator, I added the 1000 to the person's normal income, and entered the deductions…
  • What is the correct way to post a stale dated payroll cheque from a previous fiscal year when employee no longer employed and will not be issuing new cheque.

    What is the correct way to post a stale dated payroll cheque from a previous fiscal year when employee no longer employed and will not be issuing new cheque. Won't entering a negative paycheque cause remittance amounts to be off once entered? I am a bit…
  • How can I void a stale dated payroll cheque as at todays date?

    How can I void a stale dated payroll cheque as at todays date? Original date of chq is June/21 with timeslips and job sites attached to it. I don't want to VOID the original chq as it will reverse in month of June/21. Will reissue a replacement chq in…
  • How to remove a payroll advance/loan balance

    I posted a pay cheque to an employee that only had a loan for $700 on it. The reason was that I was unable to process pay cheques for that week, so I posted a $700 loan to each employee and deducted it the week after. That way no taxes would be applicable…
  • Overpaid an employee. I want to create a deduction to remove the overpay on the next cheque.

    How would I set up a deduction to remove an overpayment from an employee's cheque and have it go into an account other than the current bank account?
  • Notice of tax deduction, canada pension plan and employment insurance discrepancy

    CRA says I owe $367.44 due to a discrepancy in deductions. When I pay this amount how do I post it?
  • Payroll

    Payroll module has been cancelled b/c the company is no longer running payroll. Balances remain in Vacation Payable and Advances that need to be cleared. We can't make a JE directly between accounts - the error message is that the adjustments need to…
  • How to manually change employee vacation

    I paid out an employee's vacation pay but then realized it was the incorrect amount. I went to reverse the paycheque but it is saying I need to manually edit the employees vacation before I can do so. How do I do this?
  • Retroactive pay processing for multiyear?

    Can anyone advise me how to add retroactive pay for multiple years. In all of my reading, there are two scenarios. One is you take the annual amount, figure out the tax paid. Then you figure out the difference with the new amount and subtract that from…
  • Shareholder payback through payroll

    Hi, My accountant wants me to do some bonuses for an owner/shareholder to virtually pay back the money they borrowed. The shareholder already receives a monthly salary so this would be in addition to their existing salary. The shareholder will not receive…
  • Adding to code or box 40.

    I need to adjust the income tax for the Employer RRSP contributions made and according to the CRA I need to record this in box 14 (which I can adjust) and then i need to enter in code 40 and the amount of the employer contributed RRSP. I am not abel to…
  • No EI Deducted from Employee cheque

    I recently took over the books for a small company and noticed the person who set up Sage didn't check off "Calculate EI" and "Cal Ins Hours" for Salary employees specifically. We only had 1 salary employee, but he no longer works for us. He had 8 cheques…
  • EI Deduction resulting in T4 Amendment?

    I have an odd question that I have never run into before. In 2019 an employee that owns 100% of a company had EI deductions coming off of their payroll. Their accountant has asked to have their T4 amended to show that there were no EI deductions because…
  • payroll

    I have a extra check posted in payroll. It is in last years payroll. the source deductions have been paid. How do I reverse this check and payroll Information? the check is not a valid one.
  • Employee Loan

    Hi I need help with an error I made. I have an employee who turned18 in the summer and forgot to start collecting CPP from his paycheque. My accountant has informed me that as a result we owe the CPP that wasn't collected but that we can set up a loan…
  • How to roll over banked vacation pay?

    Hello, I have a few employees who have requested to save their vacation pay banked from 2019 to be paid out some time in 2020. As of January, their Vacation Pay Banked shows only what has been banked this month so far on their pay stubs for their…