Sage 50 Canada

We paid for the EFT direct upgrade, but Alberta Servus Credit Union doesn't show up in the drop down box for the banks available. I've called Sage who says yes they support it and tell me to call the Credit Union to find out what format they use... Called…

I need to get my employee and vendor banking information out of EFT Direct into txt or CSV format. Is there a way to do this from the program?