Sage 50 Canada

Import started... Error importing records. The import file does not contain a compatible country type. Importing Summary: Import employee(s) cancelled. While importing employees from csv file above error coming. Can anybody help? Thanks Yat…

Hello Trying to help our accountant with Sage software. Company has switched banks for payroll from RBC to CIBC. The payroll out option only appears to be *.dat file in Sage 50 but CIBC will only accept *.txt and *.csv file upload format. I have tried…

How do you change how employee names sync from Sage 50 to Sage HR? Sage 50 lists employees as Last Name, First Name but when synced to Sage HR - the Last Name is showing as the First Name and First Name showing as Last Name.

I am using Sage 50 Canadian edition 2024.1 and trying to import Employee records. I have tried version 31001, 30001, 13001 and all I get it "Invalid version number"

In Sage 50 I have an 8% RSP employee (Deductions Tab) and 4% RSP employer (WCB & Other Expenses). On Paycheque (Payroll Journal) the employer Amount (user-Defined Expenses - employer-paid payroll expenses) is populated to $64.00 based on the employee…

I want to recreate a company file from a backup and run some reports, but I don't want to it to interfere with my current company file. Do restore from a backup, save the file with a different company name delete it once I'm finished with it, and reopen…

I am trying to upload my payroll file to CIBC. Sage saves it as a .dat file but CIBC will only accept .txt or .csv files. How do I convert it?

Is there an import available for Deductions?

I am on a shared system (2 Computers) and when I enter a client or quote or add customer it says I have duplicate entry. We are able to add customers on the front counter system but not the office system- and they are being shared. The office sage…

We paid for the EFT direct upgrade, but Alberta Servus Credit Union doesn't show up in the drop down box for the banks available. I've called Sage who says yes they support it and tell me to call the Credit Union to find out what format they use... Called…

We use a third party payroll system. I want to import the general journal report from that provider into Sage, but when I called to inquire about it, they said that you cannot create general journal entries to accounts that are linked. They suggest that…

We are switching from Direct Payment to EFT Direct. How do we create the EFT upload file?

Does anyone know if I can export my payroll file only to my accountant. They do my T4s and want to start them soon but I need to finish my bank recs. I have three months to do. Susan

I was completing a data integrity check prior to flipping our fiscal year, and discovered that there is a data inconsistency (please see below) Vac Pay Balance $233,644.06 Vac. Pay Owed $235,072.96 This means that there is a difference of $1,428.90…

I just took over all the accounting at work and the person who was doing it before was doing ALL of payroll manually. I'm about to do my first payroll within SAGE 50 CA but have no idea how to add employees historical payroll information that was recorded…

I have an issue that dates back to my roll over at year end Dec 31 2015 to Jan 01 2016. I have a discrepancy of $88.20 between debits and credits. I cannot figure out what caused it and because it is a small amount I'd just like to get rid of it. Is there…

I have a large number of ROE's to process in a few weeks and the ROE web program is telling me that the Sage 50 export file is invalid. I thought this was being addressed? Do I need to do something or is it still to come at a later date and I need to…

I need to get my employee and vendor banking information out of EFT Direct into txt or CSV format. Is there a way to do this from the program?

I just received an email notification from Service Canada stating they are getting rid of some old ROE formats. " Effective April 1 st , 2016, Service Canada will only be accepting the following Record of Employment (ROE) Web formats: 53-Week…

We pay by direct deposit through the bank but not through Sage. I am paying an employee a retro chq and need to know how to get all the information into Sage for gross, net, cpp. ei and tax. Please help!