Sage 50 Canada

Has anyone experienced gray out employees that cannot be selected on the payroll run journal? I have updated to latest version of sage, check employees DD and info, all looks good. Advice?

I am not sure, if it has been already addressed by Sage, but I noticed that WSIB is being accrued on pay-cheques for a person who is over the WSIB ceiling of $100,422 (for 2022) this month. All the years prior to this one, Sage 50 stopped accruing WSIB…

Hi all, I'm a new user of sage 50, can someone please tell me if this (picture attached) happens regularly? The company I work for does not have 8000+ employees. I'm currently trying to see if I can get around to making the payroll process more…

I use timeslips to record my employee's hours. All of the various items are set up as non-billable hours. However, for some reason, when you record a timeslip it still records billable hours, even though the item is non-billable. The off shoot of this…

Wow, I just learned that I am being screwed in a major way by Sage's new approach in regards to pay services. I used to buy the Sage software every 2-3 years. We did not mind not having the latest version since we are a VERY small business of just 2…

I am so frustrated and disappointed with Sage. As of Oct 2015 I was forced (duped) into upgrading to Sage 50 because I could no longer email Invoices. After doing the upgrade, I still couldn't use the email function and was given instruction on how to…

I am currently processing the T4's for all my client. However, every time I process the printing of the T4's and summary, the program stops responding and I have to shut it down and start it up again. I am using accountant version 2016.2. Anyone else…

Hello: We have a user that is not able to see the employee information. She goes into the Employee and Payroll module, double clicks on an employee, an hour glass appears for a few seconds and nothing happens. She has been on leave but would come…