We are on the updated Sage Businessvision 2023 edition, but we have been experiencing an unusual problem in the past few months.

Random items will show items as "back-ordered" despite there being no outstanding sales orders. That, or the back-ordered amount will show as double the quantity that is on a sale order. These can only be cleared out manually by adjusting it on the "Details" tab.

This issue is bleeding on to our re-order listing report and new items appear every week where they are not being cleared out of the back-order section properly. I do not know if this has to do with the new Actian Zen database powering BV 2023, but it was not an issue we experienced with the Pervasive database for BV 2013 - 2019.

Looking for help and advice. I can do the file reorganization, but I am worried that that is a temporary fix and the problem will continue to occur. Any advice is appreciated.