• Sage BusinessVision 2023 SBE Bug Report - Broken indexes (Actian v15)

    Hi ClarkM and Erzsi_I I see that that a similar question was posted by slacka 6 months ago, and remains unfixed. I don't understand why this issue hasn't been taken seriously. This seems to be a critical issue in the way a client is able to, or in…
  • Back-Ordered Item Error

    We are on the updated Sage Businessvision 2023 edition, but we have been experiencing an unusual problem in the past few months. Random items will show items as "back-ordered" despite there being no outstanding sales orders. That, or the back-ordered…
  • Sage BusinessVision 2023 SBE Bug Report - Duplicate Customer Records created in POS Module

    We have reported this bug on several occasions dating back to 2019 but it still exists as of Oct 03, 2023 After adding a customer in the POS module, and creating a sale, then pressing the tender button, the payment details screen pops up. (The customer…
  • Sage BusinessVision 2023 SBE Bug Report - legitimate Sales posted that do not pass Data Validation

    If a sale is tendered for $0.01 or $0.02 or -$0.01 or -$0.02, and tendered with "Cash & Cheque Receipts" selected as the payment method, BusinessVision will apply penny rounding and will round the total to $0.00. This will post a journal entry that…
  • Pervasive & Crystal Reports

    I believe our database is corrupted in some way and I am wondering how to fix it. I am inserting pictures of a report that I have used for years and an excerpt of this year's report. The rows in blue are correct. There is a royalty of 20%. But then…
  • gl allocations crashes when we choose a particular account

    We used to have an account 42155-99 that was set to allocate to different segmented accounts. About a year ago, it stopped working. Today I was asked to fix it. I'm not super knowledgeable in regards to the segmented accounts, so bare with me. I'm not…
  • Newco.

    Created a new company database using 'Newco'. Why does it generate a U.S. version, and how can I change it?
  • Deleted G/L account in error

    Hi, I didn't think you could delete an account that had a balance but I did so in error. I ran Data Validation, but it found no errors. Any suggestions? Thanks
  • Wrong address on some invoices and receipts

    I am using a pre-made invoice form (7" dot matrix for carbon copies) and I have noticed over the last two weeks some invoices and receipts on account are printing out with an incorrect address. The customer name is correct, but the address that prints…
  • What file controls the Customer Bill to and Ship to address

    Rebuilt client data - now when they try to re-PRINT from Sales Analysis the Customer Bill to and Ship to are blank. All new orders are fine. Thanks Sandie