Hi Kelso ,

Thanks for reaching out. This is a known issue and usually occurs if the invitation is accepted on the same device or browser used by the account owner. Here's how to resolve it:

1. Ensure that you're not logged into the account on the device or browser where the new user is accepting the invitation.
2. Try opening the invitation in an incognito/private window. In most browsers, you can do this by selecting More (often represented by three dots) and then choosing "New Incognito Window".
3. Alternatively, use a different device or browser to accept the invitation.

If the problem persists, clear the history, cookies, caches, and passwords on your browser, or try again from a different browser or device.

Should none of these steps work, please contact our Accounting Team for further assistance, as there may be additional steps required specifically for your account.

Warm Regards,
Erzsi

This worked! Thank you so much!