How can I change receivable sales invoice numbers? (sage online accounting)

SOLVED

How can I change the receivable Sales Invoice Numbers?

I have to enter different types of revenue as invoices, and use unique numbering for different department invoices. In the settings the I am unable to disable the "Next Invoice Number" setting. 

Nor in the "create new sales invoice" - I cannot add an invoice number.

Nor "edit invoice" function - I cannot change the invoice number. 

Resulting in many voided sequential invoice numbers, as I can not create/replace a new invoice with the same number already used. 

How can I disable the Next Invoice Number setting or at least overwrite it if the invoice number is incorrect?! 

And, as far as I can tell, there is no easy way to edit an invoice, including the # after it has been paid. Which is very cumbersome in terms or having to unallocate the payment, edit the invoice and reapply payment. If the transaction is already reconciled with the bank, it seems even more of a headache. 

Here's a screenshot of my settings page:

Top Replies

  • Hello  

    I understand you wish to disable or overwrite the invoice numbers in Sage Accounting. There is actually no function to do that. You are actually in the right place in the settings > document…

  • +1
    verified answer

    Hello  

    I understand you wish to disable or overwrite the invoice numbers in Sage Accounting. There is actually no function to do that. You are actually in the right place in the settings > document preferences to customize the prefixes and numbering for your invoices, this is where you can configure those.

    But, in your situation, you are looking to enter your own invoice number when you create the invoice, this is where the reference field was made for, it's build exactly for this purpose, give you a field where you can enter your own reference when creating the invoice.

    This is your best alternative and solution.

    Feel free to reach out to our support team via chat if you need further assistance on this.

    Thank you for using Community Hub.