Hi Paula Freeman ,

Thank you for your continued patience and for following up on the trial balance and general ledger balancing issue.

I understand how critical this matter is for you and assure you that our engineering team is actively working on a resolution. Although we currently do not have a specific timeline for the fix, please be assured that this is being treated with the highest priority. We are aware of the impact this has on our users and are making every effort to resolve it as swiftly as possible.

In the meantime, our support team is available to help you with any immediate concerns or to provide alternative solutions where possible.

We will keep you updated with any new information as soon as it becomes available. 

Best regards,
Erzsi