Sage Accounting Canada

I have two recurring 'other payments' set up to recur every 2 weeks however the system is not generating the recurring payments. I have checked my settings and it is set up correctly; you can even see the recurring symbol below. Has anybody run into this…

The Trial Balance and GL are not balancing. I have contacted Sage through chat about this problem on 3 occasions in the last few weeks and keep getting the same response that the engineers "are working on it and there is no timeline for it to be fixed…

I have tried several times to link my banking and nothing happens....Did anyone have an issue connecting to their banking?

I’ve decided to switch from QuickBooks to Sage Business Cloud. I want to like it… but I can’t connect my TD bank account to the accounting software. It doesn’t even give me an error, just says “something went wrong” after I type my security code.

Hi there, I set up an email account to auto-forward copies of receipts to the Purchase Automation email associated with our account. Initially this seemed to work, but now the Purchase Automation email is blocking any emails sent to it. The account…

Accounting Plus temporarily disabled? Why? My subscription is up to date. This has happened 3 times this year.

My Sage accounting program shows as linking with my client, but the entries I posted are not in the GL. I thought it was a one off and re entered by entries and reconciled the bank. But now those entries are still not in the GL detail after getting…

I created an invoice, spent a few hours on it and last thing I did was change the dates, and have my information/billing information just simply deleted:( Please HELP.... can I retrieve that info I had already inputted? Thank you SOO much, Janet

I'd like to update my credit card information as I recently activated a new card but i keep getting an error message

Since I got my new cell when I create a Invoice , when I try to add an Item my products and services are not showing up. If I log on with my old cell or desktop they are there. And it will not let me create the same service or product even when nothing…

I'm using Sage Business Cloud, I have sales invoices posted, they are showing up in the GL, they're showing up in the Daily Sales Book, but they're not showing up when I bring up the sales invoices from the pull down tab. Every sale is showing except…

I have invited users for our accountant to have access before and never had an issue. I am trying to add another and I keep getting a message that says the email is invalid, but it is a good address. So they gave me another email to try, this one appeared…