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Dominic Johnson

Us, UK, selling to a Distributor, NI, but shipping direct to a customer in NI - What to put as the value of goods?

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When we started this, the idea was we would ship to the distributor, and that is us out of the way, what he does is his business, but somewhere along the line, someone decided we would ship direct to customer

Now on the paperwork to NI, we need to put the value of the goods in each shipment, however, we don't know what price the end user has been charged, just what we charge our distributor, and we don't want to put £500 if they are being charged £5,000, both to avoid any misunderstandings with customs, and to avoid upsetting customers who might feel they're being ripped off

Anyone have an easy solution?

I suppose we could ask the distributor for the pricing per order, but that seems a lot of faffing around?

  • Hi Dominic

    Thanks for your question and welcome to the forum, hopefully someone in our community will be able to answer that question for you. 

    Thanks

    Nat

  • It sounds like you're dealing with a tricky situation, but AI could actually simplify things quite a bit.

    For starters, an AI system could help estimate the value of goods for customs based on historical pricing data between you and the distributor. This way, you wouldn’t have to worry about under- or over-reporting the value without knowing exactly what the end customer is being charged.

    Another option is to integrate an AI solution that communicates directly with the distributor’s system to pull the necessary pricing details automatically. That way, you wouldn’t have to manually ask for it each time, avoiding all the back-and-forth.

    This approach could streamline the process and make sure you’re compliant with customs without causing confusion for your customers.

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