Hi DarenW, Thanks for posting this idea.

This is a feature of Sage 200 Professional.  I've amended the title of your idea to the feature name and a note of the software you're using.

Sage 200 Standard behaves as you describe by using the Stock item revenue account and cost centre/department from the customer account.  There is unfortunately no settings to change this behaviour in Sage 200 Standard.

Please vote for this idea if this is a feature you would like to see in Sage 200 Standard/Education in the future.

Good question. You've already spoken to Sage Support, but I'd classify this as a bug as it doesn't do what it says it should.  The trouble is, they may just change the Help file...

In which case it need to be posted as an Idea, which is what you've done and where we started.

Good luck!

That makes sense and it's how we expected it to be but it's not happening that way.

Where do we go from here?

Oh dear!  Looks like it's a Professional feature only then.

I don't have access to Standard so can't check, but in the Help file it says "When you add a stock item to an invoice, the nominal account set on the item is used by default". It doesn't sound as if that's what it's doing!

Good morning Geoff

Our system administrator has checked but we don't have those setting options, we are using this version: