• Upgraded to V30 and can't find any attachments/Favourite reports etc

    I have had a nightmare installing V30 from v29 - after uninstalling and re-installing a few times, finally my Sage 50 is working again ... but I have no attachments from previous years, or records of previous bank reconciles or reports that I had created…
  • Remote Access Data Transfer Error

    We have set up remote access for a client Sage 50 Accounts V28. We've added two new users and set up their remote access. They receive the email and go through the process of entering the passphrase and a Data Transfer error comes up stating the below…
  • What is VC_14_helper.exe / Cannot install upgraded data service

    Good Morning, I am wondering if anybody could be ever so kind as to point me in the right direction I am getting an error when trying to run dataservice install only for v28, currently on v25. I have rebooted the server twice, to no avail…
  • Installation Failure Data Service 27.1 on Windows 10

    I have had issues with slow performance on Sage instances connected to the data files stored on our Windows 10 machine. I uninstalled the Data Service V27.1 and rebooted the machine. I had to remove Sage 50 Accounts Control v27 manually using the…
  • Sage data service has stopped working and after installing the update my sage has dissapeared.

    Hi, i had an error message this morning regarding my data service, it keeps stopping and when i tried to restart the service, it would then tell me the data for remote access was out of sync and i can't access. So i downloaded the data service update…