Duplicate Vat submission error message and script errors

Question

On attempting to submit April Vat return, having granted permission, I encountered script errors but continued. I then got a submission error message, so repeated this, as suggested. The next time I got another error message stating that this was a duplicate submission. When I checked the HMRC account my Vat return had not been received for April and was showing due, but still I keep getting the same duplicate submission error and script errors. I do not seem to be able to submit via the Sage system at all.

Paul Morgan · Answer

Thanks Carole. 
 
 As part of their plans to modernise the tax system, the UK Government has changed the way VAT registered businesses create and submit VAT Returns. This is known as Making Tax Digital (MTD) for VAT . 
 
 As of April 2019, businesses with a taxable turnover above the VAT threshold of &pound;85,000 are required to file their VAT returns electronically under MTD using accounting software and are obligated to keep digital records of their transactions. 
 
 As you're still using Sage 50 Accounts, you'll need to switch to Sage 50cloud Accounts or another one of our MTD solutions. You can call our Sales team on 0800 33 66 33, or if you prefer, leave your details and we'll call you back . 
 
 Or, if you already have Sage 50cloud Accounts, you should enter your 50cloud registration details. You can obtain these from our website here . 
 
 You can then activate MTD in your Sage 50cloud Accounts software and submit your VAT returns to HMRC under MTD. 
 
 If this has answered your question please click More > Verify Answer. 
 
 Regards, 
 
 Paul 
 Sage UKI

Sean White · Answer

Hi Carole. 
 Thanks for using Sage City. 
 It might be worth contacting us to run through this. However, to resubmit your return: 
 
 Take a backup of your data as it stands now. 
 Go to File > Restore > restore to the backup file, prior to this first VAT submission. 
 Go to Settings > Company Preferences > VAT tab > tick 'Enable MTD for VAT submissions' > ok. 
 Try submit your VAT return again. 
 If that works, restore back to the backup file taken in step 1 
 
 Let me know if you have any issues. 
 Regards, 
 Sean 
 Sage UKI

Sage 50 Accounts

Duplicate Vat submission error message and script errors

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