Making Tax Digital - VAT Submission Issues

To help your Making Tax Digital submission run smoothly, we've compiled a short list of articles that address the issues Sage customers have reported.

https://ask.sage.co.uk/scripts/ask.cfg/php.exe/enduser/std_adp.php?p_faqid=45137

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  • FormerMember
    FormerMember

    I have tried all day to send a VAT submission via Sage Accounts - but it just takes me to a gov.uk page asking to interact with the software.  An hours conversation with HMRC has confirmed that it is not at their end but it is a Sage issue.  Two hour chat with various reps at Sage and the problem is still there .  The Sage adminstrators do not have a clue!!  SEND HELP PLEASE

  • in reply to FormerMember

    Hi,

    Thanks for using Sage City.

    Can you provide a screen shot of the page it takes you to please?

    What is your Version number showing as in Help > About?

    What is your Variant showing as in Help > About?

    Are you submitting under MTD? If so, have you registered for MTD with HMRC? If so, have you activated the MTD function in your Sage software?

    Regards,

    Paul

    Sage UKI

Reply
  • in reply to FormerMember

    Hi,

    Thanks for using Sage City.

    Can you provide a screen shot of the page it takes you to please?

    What is your Version number showing as in Help > About?

    What is your Variant showing as in Help > About?

    Are you submitting under MTD? If so, have you registered for MTD with HMRC? If so, have you activated the MTD function in your Sage software?

    Regards,

    Paul

    Sage UKI

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