With v28 onwards there is no longer a concept of 'main' or 'remote' sites and all sites are now equal. This means that dashboards are available on all sites in Remote Data Access so if you do not see the option it would likely be because the user you are logging on as does not have permissions to see the feature. To resolve this simply log on as the MANAGER user (or any user with system admin access), edit your normal user account that you are logging on as and grant access to dashboards.

Hope that helps

With v28 onwards there is no longer a concept of 'main' or 'remote' sites and all sites are now equal. This means that dashboards are available on all sites in Remote Data Access so if you do not see the option it would likely be because the user you are logging on as does not have permissions to see the feature. To resolve this simply log on as the MANAGER user (or any user with system admin access), edit your normal user account that you are logging on as and grant access to dashboards.

Hope that helps

Hi Darron,

I've only just got around to checking this.

I am signing on as manager and also with other profiles that are setup (its my own business) to view the dashboard.

At the office the dashboard is present where the user profile allows it and isn't for those that have no permission for it.

However, signing on with any of the profiles that have permission to see the dashboard from a PC at home it does not show at all.

I am running the latest version of Sage (28.0.226.0)

Is there an option to switch the dashboard on/off that I am missing?

Kind regards

Andy

In the top left hand corner of your Sage program does it say Sage 50 Accounts or Sage 50cloud Accounts?

It says Sage 50 Accounts Professional

This is why it's not showing.

You'd need to be using Sage 50cloud Accounts Professional

If you're using the wrong serial number you can correct it by:

1. Tools

2. Activation

3. Upgrade Program

Thanks Ian,

I'll get a look at it later and upgrade.

Regards

Andy

Thanks Ian,

Got it working now. Sage support identified a new activation key that was needed.