• B/fwd row on customers sale tab

    We have a couple of anomalies which have previously gone unnoticed. They affect any customer that has had a refund. For example, customer A had a refund back in November 2015 (8 years ago) the value of the refund was £1122.64. If we look at the sales…
  • Last Updated Field in Customers/Price Lists not recognised as a date field so cannot be sorted by date

    I called Sage support and they were unable to help with this issue and suggested I raise it here. - Select Customers Module - Click Price List - Price list has the headers: Name/Description/Last Updated/Currency Issue: 'Last Updated' looks…
  • Upgrade to batch invoicing (Customer module) needed to enable much quicker invoicing

    Hi, These days majority of us use Excel templates to upload data to SAGE 50. The issue I would like to raise with SAGE is uploading 'batch invoices' (Customer module). Invoices uploaded via excel spreadsheet (or just posted on SAGE as batch) do not…
  • Adding my account number with a customer onto an invoice

    I'm new to sage, so this may be obvious but I can't find out how to do this. I have created a customer, and when I invoice them I have to include my "supplier reference" they give me on all invoices etc. This reference is longer than the reference field…
  • Why is the 'Use Default Tax Code for Sales' tick box greyed out?

    Hello, On a couple of my customers, the tick box for 'Use Default Tax Code for Sales' is greyed out, when T22 is selected as the Default Tax code. Does anybody know what may be causing this? I've never seen it greyed out before and don't know what could…
  • Show only outstanding transactions in customer and supplier activity

    To quickly see only outstanding transactions in your customer and supplier activity windows, you can click the O/S Only check box. Watch a quick demo >
  • Disabling Customer Statements

    HI, we have a lot of internal customer accounts and wondered if you are able to turn off / disable generating statement for a particular customer, so when we run all the customers statements at once we are not generating unnecessary statements? …
  • Customer Payment History - Reports

    Can anyone advise on the best report which shows a customer's payment history please? I need to see the regularity with which a customer is paying. TIA.
  • A report which can be imported to Barclays.net?

    We have a number of clients who pay us by Direct Debit. Once a month we would input the collection amounts in to Barclays BIB manually and have continued to do this in Barclays.net but a the quantity of customers paying by Direct Debit increases the time…
  • New Customer on proforma for first 5 orders

    Hi, Is there a way of setting a new customer up on Sage where their first five orders go as proforma automatically rather than the sales ledger having to remember to do this?
  • Multiple Customer Credit Terms

    From what I can see Sage offers credit terms to be input on a number of days basis. Is it at all possible to have different customers set with different payment terms which are different to this? We have the following: Payment on Delivery/ Collection…
  • Credit Charges allocated to Invoice Numbers

    After using the credit charges wizard, how can you see which credit charge is for which invoice? I can't seem to find an automatic way of these charges showing which invoices they arise from. I have to manually sit and calculate each credit charge and…
  • How can I consolidate multiple sales orders to 1 invoice, and be able to amend this invoice to reflect just 4 custom line descriptions.

    We have sage 50 professional and I have a client who makes several orders during the month (could be 70-80 different products) and issues 1 purchase order at the end of the month. How can I consolidate multiple sales orders to 1 invoice, and be able to…