My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this? How do I correct this? Thanks!
Hi Cheryl,
Thanks for using Sage City 
I notice this query hasn't had a community response.
Certain reports, for instance, the pension assessment report only show pension values for schemes that are set as 'Qualifying schemes for auto enrolment'. To check if this is set, click Company, then click pension schemes. Next, select the scheme applied to the employee and click edit. In here, check if "Qualifying Scheme" is ticked.
Another thing to check would be whether the reports with the 0's for pension contributions were perhaps pre update reports taken before the pension assessment was run, therefore the scheme had not been applied at that point.
If these do not resolve this one, please get in touch with us via our Help Centre when you can, for a closer look :)
If this has answered your question please click More > Verify Answer.
Regards,
John Howells
Sage UKI
