Sage 50 Payroll

We have a new employee, aged 21 who earns over the £833 per month. Being 21, he is Non-eligible in terms of auto-enrolment pensions, however, when processing the payroll, Sage has automatically deducted pension contributions from him, seemingly ignoring…

Hi, Can you shed any light on how Sage 50 uses Qualifying Earnings for pension purposes please? We are finding that Pensionable Earnings figures for clients who have pension schemes set up to calculate contributions on the Qualifying Earnings-based…

Hi everyone, I have recently taken over our weekly Payroll role temporarily whilst we await a new member of staff. I normally only do holiday cover but my colleague has suddenly left the business. They have obviously had an issue from week 36 (7th Dec…

My payroll reports are not matching what actually happened. I have employees with first month of pension contribution that show on there payslip but not on the reports. The reports show zero pension contribution for two employees. Has anyone seen this…

Hi All, We run the payroll for 4 Companies using Sage50 Cloud Payroll. This problem is affecting all Companies at present. A bit of background, I updated our Sage50 Cloud Payroll at the end of last month before running the Sep-21 payroll. Nothing…

We currently use sage accounting and have added sage 50 payroll. I'm in the process of migrating the information over from HMRC RTI and have a few questions: 1. Once we have migrated the information do I need to do anything with the HMRC RTI? run P32…

Hey, Hopefully someone here can help me as I cannot find an answer online. In my July payroll, one staff members er pension has been calculated as a deduction of -£539.15. The employee pension is correct @ £69.02. Nest will not accept the…

Hello, I am having a huge back and forwards issue with Sage and Nest. I am locked out of Nest about 20 times a day (ridiculous I know!). Between calling to reset my password as the unlock code emails never seem to reach me, every morning without doubt…

We submit our pensions using the pension data exchange, but every month I have to re-log into every single Peoples Pension account on the data exchange. It takes foreverrrr!!!! Does anyone else have this issue, or is there something wrong with our…

We currently have a standard autoenrollment scheme set up. We have now offered a salary sacrifice scheme for our employees if they wish to join. Can I please get some advice on how to set up this additional scheme - our pension adviser said 'its just…

Hello Any chance Sage Payroll can have automatic pension assessments rather than manually having to assess employees within each company? Also one click submissions for other Pension providers

My cyclical re-enrolment date is 1/11/19. I run payroll once a month on 20th of the month each month (or closest working day). Can I go ahead and run pension assessment now and complete my re-enrolment ahead of running my payroll at the end of this…

Morning. One of my employees opted out of Sage but has now chosen to opt back in again. How do I process this request on Sage.

Hi, My last week's pensions are still in the "Awaiting Confirmation" stage after being "sent" (now created 5 days ago) and haven't been received by NEST yet which will soon result in a late payment to NEST. Because the prior week's pensions are…

Will Sage 50cloud Payroll have the ability to produce the new MCR contributions file that is being phased in from 2020 and will be a requirement by October 2021?

Good Morning I do not have the pension module & I am due to re-enrol employees into the auto enrolment scheme next month. If an employee opts out within the first month and is therefore due a refund on the pension contribution taken will sage do this…

When will the Pension Exchange be rolled out to everyone who uses The People's Pension?

I have opted someone out of the pension, they have changed their mind and I want to opt them back in. I have errors sending data to my provider - NEST IFC01645. I do not know how to correct this.

I would like to run a report which shows each employees pension contribution rate please. It isn't the contribution value that I want to see, but rather their rate stored within each employees record. Some of our employees have chosen to increase their…

We have recently updated payroll to V25 and I'm trying to enter pension Data Exchange info. It is not allowing me to do it, a message appears as follows 'unable to get property length of undefined or null service Can anyone help with this? Th…

We have one monthly paid employee and the rest are paid weekly. Send Pension Data works fine for the weekly paid employees but doesn't provide any data for the monthly paid employee.

When i click on "Send Pension Data" one of our leavers who left us is appearing in the list of pension data to send (see image below). His pension data is appearing in every payment run since his postponement ended so it's like the pension module still…

We are with Peoples Pension - I have tried to set up Pension Data Exchange but it tells me I can't as it tells me I need an early adopter code. Does anyone know how I get one or do I simply wait until its compatible fully with Peoples Pension? Many…

I am trying to setup a pension scheme on Sage Payroll 50. On the employee tax I select percentage and it give me 3 options. I am not sure which one to pick as I only want the pay calculated on their basic pay excluding any bonuses or overtime. Can anyone…