Since the V29.03.485 software update, when trying to upload payslips via online portal, the date box to set a publish date has disappeared? I'm also unable to publish instantly.
A resolution would be appreciated
Best regards Carole
Since the V29.03.485 software update, when trying to upload payslips via online portal, the date box to set a publish date has disappeared? I'm also unable to publish instantly.
A resolution would be appreciated
Best regards Carole
Hi Carole,
Thanks for using Community Hub
If you click Company in the bottom left of your program, then check the list of options towards the top left - you'll see either Online Document Settings or Online Services Settings - which of those do you see please?
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Regards,
John Howells
Sage UKI
Hello John
Thanks for your response
It shows online services settings
Thanks Carole
Thanks for that Carole. That's the correct option for Sage HR Online Services which I gather you use, is that right? Let me know if not, but if you do use Sage HR I'd advise a couple of steps here:
Best regards,
John
Thanks John but both suggestions haven't resolved the issue so i'll contact Sage support
Ah ok, thanks for letting me know.
After contacting Sage support today it's a really easy solution. The date calendar now appears only in the full screen mode so hope this helps anyone else with the same issue.
My companies online payslips do not show Vacation or Sick time. It shows Vac accrued, taken, remaining and the same for sick time but they are all blank, the amounts show up on the vacation and sick time report
*Community Hub is the new name for Sage City