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Redrobin

Remove scheme from Data Exchange Management Centre

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Posted By

Hi

Is there any way to remove old pension schemes from the Data Excahgne Management Centre on Sage? These were set up incorrectly when Pensions Data Exchange was first introduced years ago and never used. They now cause confusion to staff members when matching new pension schemes.

thanks

  • 0
    SUGGESTED

    Hi REDROBIN,

    Thanks for using Community Hub.

    If you'd like to remove old groups you would first need to speak to the provider, after which you can refresh the Management Centre to clear them down.

    If this helps, please click Verify Answer.

    Regards,

    Andy
    Sage UKI

  • 0 in reply to Andy Rickeard

    Hi

    thanks for your reply

    I have asked People's Pension, various times over the last five years, to remove them from their side but it makes no difference they still appear in the management centre depsite refreshing. People's pension mark them as "inactive worker groups" on their website. There is no way to remove them from the Pension Module Settings screen under “Manage match schemes”, the delete button is greyed out.

    Helen

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