• Bank has paid me compensation - how do I record it?

    HSBC has paid £50.00 into our bank account as compensation for an issue with their service. How do I show that as an incoming bank transaction in Sage?
  • How to record transactions fees ( not bank fees)

    Hi, I am new to Sage and I don't know how can I record in Sage my transaction's fees. I am using different platforms such as PayPal, Stripe and so on ...to cash in the money from my website orders. Let's say that I sold 1 item for £100 via Stripe, they…
  • Missing bank transactions

    Hello, we have only just had bank feeds installed on 19-th December 22’ and I am a little disappointed in the fact that I can not see any bank transactions being downloaded from 1st December. How can I reconcile bank to sage not having any transactions…
  • Bank feed not refreshing

    Hi, I have been using Sage Accounting start for about 6 months and generally happy with it. My feed from TSB stopped refreshing 9 days (15/11/19) but Sage doesn't think there is a problem. There is no way to re-enter credentials aside from disconnecting…