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Advisory: Sage urgently advises all Sage CRM customers using Chrome not to update to the latest version.

We’re aware of a problem with the latest Chrome update: Version 113.0.5672.64 (Official Build) (64-bit)

When you attempt to navigate to any page on Sage CRM, you will get a popup window:


We are working on a fix for this problem. We advise all customers to disable Chrome updates until further notice.

Please do not enquire at what version you have installed, as this will automatically check for updates and initiate upgrading your currently installed version.

Rather disable Chrome updates prior to confirming the Chrome version. 

If disabling Chrome updates is not possible, or if you have already updated to version 113.0.5672.64, there are two workarounds available:

  • Click the Leave button whenever the popup appears. Sage CRM will continue as normal.
  • Disable the spinner: in the WWWRoot\js\custom\SageLoaderSpinner.js file, comment out the line window.addEventListener("beforeunload", unloadEvent); )

// Add Spinner Event

// window.addEventListener("beforeunload", unloadEvent); )