Sage CRM

The security of our products and customer data is a top priority for Sage. This means from time to time we must make changes to how our technology works to make sure it is operating effectively. Following investigations into Sage CRM, some limited security…

On Monday, 2nd September 2024, between 12:30 and 12:45 BST, customers using Sage CRM 2024 R1 may notice the temporary activation of Sage CRM Ally (beta) in their user interface. This activation will occur as part of scheduled technical tests being conducted…

Two Patches for Sage CRM are now available: • Sage CRM 2022 R2.5 • Sage CRM 2023 R2.3 These patches include additional checks added to protect from an SQL injection attack when setting up groups. For North America customers, these patches can be found…

Two Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2022 R2.5 Sage CRM 2023 R2.3 These patches include additional checks added to protect from a SQL injection attack when setting up groups. This…

Sage CRM is a popular customer relationship management (CRM) software solution that helps businesses of all sizes manage their customer interactions, sales pipeline, and marketing campaigns. If you're interested in developing your Sage CRM skills join…

We’re delighted to let you know that the release of Sage CRM 2024 R1 is now available to Sage UK and Ireland partners and their customers. What's New in Sage CRM 2024 R1? User Improvement A new way of tracking and managing information - introducing…

Note: This announcement applies to Sage CRM for the North America region. What's new in CRM 2024 R1 • Sort favorites • Apply formatting to text fields • Prevent external URLs in website gadgets • Prevention of accidental deletion of Screens and Lists…

Note: This announcement applies to Sage CRM for the UK and Ireland region only. We're delighted to let you know that the latest release of Sage CRM - 2024 R1, will be available from 29th May 2024. Check out the What's New Guide .

Sage CRM is a popular customer relationship management (CRM) software solution that helps businesses of all sizes manage their customer interactions, sales pipeline, and marketing campaigns. If you're interested in developing your Sage CRM skills, we…

Sage CRM Ally (beta) was introduced on the Help Centre and embedded in Sage CRM 2024 R1. While Sage CRM Ally (beta) has been generally well-received there have been some technical challenges, and we have decided to temporarily withdraw Sage CRM Ally …

Sage CRM 2024 R1 was released to the regions today Thursday, 11th April 2024. The software has passed its QA process and has been issued as 'GA' to each Sage team globally. Each Sage region is responsible for scheduling the release of the software in…

The use of themes other than the Contemporary theme will deprecated in Sage CRM 2024 R1, and support for other themes will be dropped from Sage CRM 2024 R2. In Sage CRM, themes refer to the visual appearance and layout of the user interface. Themes…

Three Patches for Sage CRM, made available by our central team are now available for download to UK and Ireland partners. Sage CRM 2021 R2.5 Sage CRM 2022 R2.4 Sage CRM 2023 R2.2 These patches resolve a few internal issues and provide a new…

Three Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2021 R2.5 Sage CRM 2022 R2.4 Sage CRM 2023 R2.2 These patches resolve a few internal issues and provide a new system feature to control of…

Three Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2021 R2.5 Sage CRM 2022 R2.4 Sage CRM 2023 R2.2 These patches resolve a few internal issues and provide a new system feature to control of…

Sage has launched a new chatbot on its documentation and help website for Sage CRM. The new chatbot, which is still in Beta, is called Sage CRM Ally. Sage CRM Ally is powered by generative AI and has access to all documentation of currently supported…

The Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2021 R2.4 Sage CRM 2022 R2.3 Sage CRM contained several vulnerabilities discovered during penetration testing. Note : Customers on either 2021…

The Sage CRM Roadmap has been updated for Sage CRM 2023 R2 onwards. This is available at https://my.sage.co.uk/public/help.aspx#/roadmap/sage-crm This roadmap is indicative and is subject to change and all dates are estimates. Items may be delayed…

We’re delighted to let you know that the release of Sage CRM 2023 R2 is now available to Sage UK and Ireland partners and their customers. What's New in Sage CRM 2023 R2? User Improvements The extension of the Company Narrative Summary into multiple…

We released today, 15th November 2023, a patch for Sage CRM 2023 R2 that addresses 9 customer issue not fixed in the release. Note : Customers on either 2023 R1 or 2023 R2 can apply the patch. A direct upgrade from 2023 R1 to Sage CRM 2023 R2.1 is supported…

Information about software patches on the Sage CRM Help Center We’ve added information about all the available software patches to the Sage CRM Help Center . For each supported maintenance release, there will be one or more patches that address specific…

Over the last year we’ve freshened the look and feel of Sage City, made it easier for customers and colleagues to navigate the platform, and improved the way the platform is moderated - and now, the last piece of the puzzle; we’re changing its name! …

Note: This announcement applies to Sage CRM for the North America region. What's new in CRM 2023 R2 UI Improvements Exchange Integration Improvements General Admin Improvements Implementation Improvements Improvements to the User Experience…

Detached or Delayed Table Level Scripts are a type of script that is executed within a predefined amount of time after a record is inserted, updated, or deleted on a specified table. We are announcing that this feature will be deprecated in Sage CRM 2024…

Sage CRM 2023 R2 was released to the regions today Friday, 29th September 2023. The software has passed its QA process and has been issued as 'GA' to each Sage team globally. Each Sage region is responsible for scheduling the release of the software in…