• Sage CRM 2024 R1 launches in UK and Ireland!

    We’re delighted to let you know that the release of Sage CRM 2024 R1 is now available to Sage UK and Ireland partners and their customers. What's New in Sage CRM 2024 R1? User Improvement A new way of tracking and managing information - introducing…
  • Just Released: Sage CRM 2024 R1

    Note: This announcement applies to Sage CRM for the North America region. What's new in CRM 2024 R1 • Sort favorites • Apply formatting to text fields • Prevent external URLs in website gadgets • Prevention of accidental deletion of Screens and Lists…
  • Sage CRM 2024 R1 is coming soon to UK and Ireland!

    Note: This announcement applies to Sage CRM for the UK and Ireland region only. We're delighted to let you know that the latest release of Sage CRM - 2024 R1, will be available from 29th May 2024. Check out the What's New Guide .
  • Free Sage CRM System Administration Training: Application Administration

    Sage CRM is a popular customer relationship management (CRM) software solution that helps businesses of all sizes manage their customer interactions, sales pipeline, and marketing campaigns. If you're interested in developing your Sage CRM skills, we…
  • Update on Sage CRM Ally Beta

    Sage CRM Ally (beta) was introduced on the Help Centre and embedded in Sage CRM 2024 R1. While Sage CRM Ally (beta) has been generally well-received there have been some technical challenges, and we have decided to temporarily withdraw Sage CRM Ally …
  • Sage CRM 2024 R1: Released to the regions

    Sage CRM 2024 R1 was released to the regions today Thursday, 11th April 2024. The software has passed its QA process and has been issued as 'GA' to each Sage team globally. Each Sage region is responsible for scheduling the release of the software in…
  • Advisory: From Sage CRM 2024 R2, only the Contemporary Theme will be supported.

    The use of themes other than the Contemporary theme will deprecated in Sage CRM 2024 R1, and support for other themes will be dropped from Sage CRM 2024 R2. In Sage CRM, themes refer to the visual appearance and layout of the user interface. Themes…
  • Just released in UK and Ireland: Sage CRM patches addressing vulnerabilities now available for 2021 R2, 2022 R2, 2023 R2

    Three Patches for Sage CRM, made available by our central team are now available for download to UK and Ireland partners. Sage CRM 2021 R2.5 Sage CRM 2022 R2.4 Sage CRM 2023 R2.2 These patches resolve a few internal issues and provide a new…
  • Just Released in North America: Sage CRM patches addressing vulnerabilities now available for 2021 R2, 2022 R2, 2023 R2

    Three Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2021 R2.5 Sage CRM 2022 R2.4 Sage CRM 2023 R2.2 These patches resolve a few internal issues and provide a new system feature to control of…
  • Advisory: Sage CRM patches addressing vulnerabilities now available for 2021 R2, 2022 R2, 2023 R2

    Three Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2021 R2.5 Sage CRM 2022 R2.4 Sage CRM 2023 R2.2 These patches resolve a few internal issues and provide a new system feature to control of…
  • Advisory: Sage CRM Announces New Chatbot for Improved User Support

    Sage has launched a new chatbot on its documentation and help website for Sage CRM. The new chatbot, which is still in Beta, is called Sage CRM Ally. Sage CRM Ally is powered by generative AI and has access to all documentation of currently supported…
  • Advisory: Sage CRM patches addressing vulnerabilities now available for 2021 R2 and 2022 R2

    The Patches for Sage CRM are now available and have been distributed to the Sage Regions. Sage CRM 2021 R2.4 Sage CRM 2022 R2.3 Sage CRM contained several vulnerabilities discovered during penetration testing. Note : Customers on either 2021…
  • Sage CRM 2023 R2: Public Roadmap Updated

    The Sage CRM Roadmap has been updated for Sage CRM 2023 R2 onwards. This is available at https://my.sage.co.uk/public/help.aspx#/roadmap/sage-crm This roadmap is indicative and is subject to change and all dates are estimates. Items may be delayed…
  • Sage CRM 2023 R2 launches in UK and Ireland!

    We’re delighted to let you know that the release of Sage CRM 2023 R2 is now available to Sage UK and Ireland partners and their customers. What's New in Sage CRM 2023 R2? User Improvements The extension of the Company Narrative Summary into multiple…
  • Advisory: Sage CRM 2023 R2.1 patch now available for 2023 R2

    We released today, 15th November 2023, a patch for Sage CRM 2023 R2 that addresses 9 customer issue not fixed in the release. Note : Customers on either 2023 R1 or 2023 R2 can apply the patch. A direct upgrade from 2023 R1 to Sage CRM 2023 R2.1 is supported…
  • Advisory: Information about software patches on the Sage CRM Help Center

    Information about software patches on the Sage CRM Help Center We’ve added information about all the available software patches to the Sage CRM Help Center . For each supported maintenance release, there will be one or more patches that address specific…
  • Exciting news…Sage City is now Community Hub!

    Over the last year we’ve freshened the look and feel of Sage City, made it easier for customers and colleagues to navigate the platform, and improved the way the platform is moderated - and now, the last piece of the puzzle; we’re changing its name! …
  • Just released: Sage CRM 2023 R2

    Note: This announcement applies to Sage CRM for the North America region. What's new in CRM 2023 R2 UI Improvements Exchange Integration Improvements General Admin Improvements Implementation Improvements Improvements to the User Experience…
  • Advisory: Detached Table Level Scripts to be deprecated in Sage CRM 2024 R1

    Detached or Delayed Table Level Scripts are a type of script that is executed within a predefined amount of time after a record is inserted, updated, or deleted on a specified table. We are announcing that this feature will be deprecated in Sage CRM 2024…
  • Sage CRM 2023 R2: Released to the regions

    Sage CRM 2023 R2 was released to the regions today Friday, 29th September 2023. The software has passed its QA process and has been issued as 'GA' to each Sage team globally. Each Sage region is responsible for scheduling the release of the software in…
  • Free Sage CRM Development Skills Training

    Sage CRM is a popular customer relationship management (CRM) software solution that helps businesses of all sizes manage their customer interactions, sales pipeline, and marketing campaigns. If you're interested in developing your Sage CRM skills, we…
  • Sage CRM - New Getting Started Course

    Empower yourself with Sage CRM expertise, streamline your operations, and take control of your customer relationship management journey. Elevate your skills with us today! We are pleased to announce the rebranded and improved Getting Started course…
  • Just released: A new way to schedule support appointments for Sage

    Note: This announcement applies to Sage CRM for the North America region. Keeping in line with our Sage value Simplify, we’re making it easier for Sage CRM customers to book your appointments by using Microsoft Bookings. Switching our scheduling tool…
  • | The Talking CRM podcast | Your story matters to our listeners |

    The podcast series ‘Talking CRM’ - the most consistently seen product on the Sage Thought Leadership site - now has over 38 episodes on offer. Myself and my colleague Jeff Richards have talked with partners & customers about sites & approaches to successful…
  • | Talking CRM | Would you like to be our guest? |

    The Sage CRM podcast series ‘Talking CRM’ is the most consistently seen product on the Sage Thought Leadership site . Myself and my colleague Jeff Richards have talked with partners & customers about sites & approaches to successful Sage CRM delivery…