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Just released: Sage CRM 2023 R2

Note:  This announcement applies to Sage CRM for the North America region.

What's new in CRM 2023 R2

  • UI Improvements
  • Exchange Integration Improvements
  • General Admin Improvements
  • Implementation Improvements
  • Improvements to the User Experience

For details, please see the Sage CRM 2023 R2 Release Notes.

Download and install this update

Important: If you use third-party products that integrate with Sage CRM, check with the vendor of your third-party product to ensure their product is fully compatible with this release. If you integrate with other Sage products, check with your business partner or Sage to ensure that these components are compatible.

  1. Click the appropriate link to download and install the update:
    Download Sage CRM 2023 R2 Full Install
    Download Sage CRM 2023 R2 Patch
    Download Sage CRM 2023 R2 Help Setup
  2. If you are prompted to log in, enter your Customer Portal Username and Password, and then click Log in.

Need help?

Visit  for options, including links to, Sage Knowledgebase, Sage City, Sage University, as well as Online Case submission.