Hi All,
While sending emails by users other than system administrator (the email id used for office 365)an error appears. Upon checking the log the following error is encountered.
"SMTP: Could not send message. This may be due to AUTH not being supported by the MTA, no supported authentication methods being available, or an incorrect username / password."
The client' s IT team has configured office so that all CRM users can send on behalf of the account. Still any other user can't send emails.
Any help?