• Outbound Call List. View Person Communications.

    When using the outbound call list feature, users would like to be able to see the communications tab of the person being called. I don't currently see how to add that. Is it possible? When you click on "Get a Call", you are presented with a screen.…
  • Is it possible to create a group from excluded outbound calls?

    Hi everyone, I'm looking to make a group from our outbound call list. One of our reasons for exclusion is 'snail mail contact only', so if we speak to a customer that only wants to be contacted by post, we can simply select that exclusion from the dropdown…