• Sage CRM reply to email with template deletes original email body / thread

    Hello, Wonder if anyone can assist or advise: When using inbuilt Sage CRM email client to reply to received email email, click reply> select template which is inserted but results in the original email body / thread of history being deleted/replaced…
  • Email manager Account Cap

    Hi everyone, A client requires around 50 mailboxes to be managed via the Sage crm email filer service to generate cases etc. Firstly, would this be possible? (is it a viable solution?) Secondly, has anyone had that many accounts configured in a single…
  • Email issues in CRM

    My customer is using Google Apps as their back end email system. CRM is configured to use the Internal SMTP server which points to the local (127.0.0.1) server where Windows SMTP is running. It connects to that and emails can be sent. The local SMTP…