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  • Important | Scheduled Maintenance Downtime on Tuesday 5 March 2024 20:00 to 22:00 (SAST) - Release 6.2a

    The Sage Business Cloud Payroll Professional site will be under maintenance on Tuesday 5 March 2024 between 20:00 and 22:00 (SAST). Please take note, that the site will be unavailable to access during this time period. During this time, the new update…
  • Important | Scheduled Maintenance Downtime on Friday 16 February 2024 from 19:00 to 22:00 (SAST)

    The Sage Business Cloud Payroll Professional site will be under maintenance on Friday 16 February 2024 between 19:00 and 22:00 (SAST). Please take note, that the site will be unavailable to access during this time period. There will be no change to…
  • Sage Business Cloud Accounting ZA - Scheduled Maintenance - 03 February 2024

    Dear Community, As we strive to deliver the best customer experience possible, over the weekend we have planned further improvements, one of which requires a service downtime from 12:00 to 14:00 SAST on Saturday the 3rd of February 2024. Please visit…
  • Sage Business Cloud Accounting ZA - Scheduled Maintenance - 17 January 2024

    Dear Community Sage Business Cloud Accounting ZA will be undergoing system maintenance on Wednesday, 17 January, 2024 for 1 hour between 20:00 SAST and 21:00 SAST. Please note that you will not be able to access Sage Accounting during this time…
  • Sage Business Cloud Accounting ZA - Scheduled Maintenance - 11 January 2024

    Dear Community Sage Business Cloud Accounting ZA will be undergoing system maintenance on Thursday, 11 January, 2024 for 2 hours between 20:00 SAST and 22:00 SAST. Please note that you will not be able to access Sage Accounting during this time. We apologise…
  • HMRC Downtime MTD - VAT - Saturday 9 December

    HMRC have announced scheduled maintenance, meaning the MTD - VAT service will be unavailable from 8am until 7pm on Saturday December 9 . You will not be able to submit VAT Returns from your Sage 50 Accounts software during this time. Read more >
  • Scheduled Maintenance: Sage Business Cloud Payroll Professional Release 6.1a - Monday 18 September 2023 (20:00 - 22:00 SAST)

    We are making some improvements to Sage Business Cloud Payroll Professional which means it’ll be unavailable on Monday evening 18 September 2023, between 20:00 and 22:00 SAST.  You will not be able to access the application during this time. Thank…
  • Does the Maintenance on 11 August affect the SAGE Business Accounting API?

    Will the scheduled maintenance of SAGE Business Accounting on 11 August 2023 - 13 August 2023 affect the API? I have sent emails and have had no response. This is quite important. Please advise.
  • Comment gérer les anciennes données dans Sage 50 Canada

    Avez-vous plusieurs années d'anciennes données qui ralentissent votre logiciel Sage 50 Canada? Voici quelques conseils pour effacer les anciennes données : ÉTAPE 1 : Faites une sauvegarde Une fois les données effacées, elles ne sont plus disponibles…
  • Scheduled maintenance: Sage Business Cloud Payroll Professional - Release 5.9b

    We’re making some improvements to Sage Business Cloud Payroll Professional which means it’ll be unavailable on Thursday 12 January 2023, between 20h00 and 22h00.   The following notification is currently displaying on your Payroll Subscription screen…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Thursday 15/12/2022 12:00 - 14:00 SAST

    We are aware of an issue affecting some customers in South Africa, preventing them from receiving emails sent from Sage 300 People on Managed Cloud Services (MCS). Our Cloud Operations team are currently implementing a fix to resolve this issue. The…
  • Scheduled maintenance: Sage 300 People MCS (Managed Cloud Services) - Update to 22.4.3.0

    We’re deploying the latest version 22.4.3.0 update for Sage 300 People on the Managed Cloud Services (MCS) environment, which means it’ll be unavailable 8pm -12am (4 hours) on Friday 9 December 2022. The environment will be offline during this period…
  • Important | Scheduled Maintenance Downtime on Thursday 15 September 2022 from 20:00 to 22:00 (SAST)

    The Sage Business Cloud Payroll Professional site will be under maintenance on Thursday 15 September 2022 between 20:00 and 22:00 (SAST) . The site will be unavailable to access during this time period. During this time, the new update, Release 5…
  • Sage Hosting (Citrix): Scheduled maintenance downtime - Tuesday 30 August 2022 from 20:30 to 21:30 SAT

    Please take note there will be a scheduled maintenance on the Citrix Hosting environment , and the site will not be available on 30 August 2022 from 20:30 to 21:30 SAT. User will not be able to access or login on the system during this time. This…
  • Sage Hosting (Citrix): Scheduled maintenance downtime - Tuesday 30 August 2022 from 20:30 to 21:30 SAT

    Please take note there will be a scheduled maintenance on the Citrix Hosting environment , and the site will not be available on 30 August 2022 from 20:30 to 21:30 SAT. User will not be able to access or login on the system during this time. This…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Friday 01/07/2022 20:00 - 00:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance on Friday 1 July 2022 between 20:00 and 00:00 South Africa Standard Time. The latest update of Sage 300 People , version 22.2.3.0 will be deployed during this time…
  • Important | Scheduled Maintenance Downtime on Saturday 21 May 2022 from 07:00 to 08:00 (SAST)

    This Sage Business Cloud Payroll Professional site will be under maintenance on Saturday 21 May 2022 between 07:00 and 08:00 (SAST) . The site will be unavailable to access during this time period. The maintenance will be an infrastructure update, and…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Wednesday 11/05/2022 21:30 - 22:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance on Wednesday 11 May 2022 between 21:30 and 22:00 South Africa Standard Time. Users might experience intermittent connectivity to their ESS sites during the maintenance…
  • Maintenance Notice: Sage 300 People Managed Cloud Services (MCS) - Saturday 30/04/2022 20:00 - 22:00 SAST

    The Sage 300 People Managed Cloud Services (MCS) environment will be under maintenance and not be available on Saturday 30 April 2022 between 20:00 and 22:00 South Africa Standard Time. The applications accessed via Remote Desktop will not be available…
  • Important | Scheduled Maintenance Downtime on Thursday 7 April 2022 from 20:00 to 22:00 (GMT +2)

    This Sage Business Cloud Payroll Professional site will be under maintenance on 7 April 2022 between 20:00 and 23:00 (GMT +2) . Release 5.8b will be deployed requiring the site to be unavailable during this time. Release 5.8b includes changes to the…
  • Important | Scheduled Maintenance Downtime on Thursday 10 March 2022 from 20:00 to 23:00 (GMT +2)

    Sage Business Cloud Payroll Professional Dear Sage Customer, This site will be under maintenance on 10 March 2022 between 20:00 and 23:00 (GMT +2) . Release 5.8a will be added requiring the site to be unavailable during this time. Release 5.8a includes…
  • ALERT: VAT MTD - Scheduled maintenance

    Upcoming scheduled maintenance notice Due to scheduled maintenance the MTD VAT services will unavailable from Saturday 11 September 2021 4:30pm to 2pm Monday 13 September 2021. During this time, you will be unable to access the service. This and other…
  • Sage Knowledgebase: Planned maintenance scheduled on Sunday 27 June 2021 at 1:00AM to 3:00AM (RSA Time)

    Please take note that the Sage Knowledgebase will have planned maintenance on Sunda y 27 June at 1:00AM to 3:00AM and again on Monday 28 June at 11:00PM to 00:00AM Tuesday 29 June The following alert will display when accessing www.sagekb.com .
  • Sage Self Service (SSS): Scheduled Site Maintenance 2nd June from 19h00 until 21h00

    Please take note there will be a scheduled maintenance and the site will not be available on the 2 nd June from 19h00 to 21h00 Please note: Administrators and Users will not be able to transact or view documentation during this period.
  • INFO: PU9 enters "End of Maintenance" phase 1st July 2021

    As per "Sage X3 Lifecycle Policy" ( https://support.na.sage.com/selfservice/viewdocument.do?externalId=105518 ) Sage X3 PU9 will enter "End of Maintenance" phase of support on 1st July 2021 Once a version of Sage X3 enters the End of maintenance stage…