EDIT SO INVOICE AFTER "BATCH IS CLOSED"

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Hello , 

We are new to using Sage 100 and have a few questions . 

After our sales people process a sales order we then go into Shipping data entry and then print the invoice. At the end of the day , we then update the register. My question is , how can i the next day or so go back into that original invoice to edit the comment or add an extra comment ?  We have very long part numbers and item descriptions that sometimes we may miss a letter and before we send it to our customer we will need to edit it for audit purposes.. 

Thank you,  

Parents
  • 0

    No, you cannot edit an updated invoice.  You could possibly preview the invoice after it has been updated, export it to Word, make your changes in Word, and save the Word file (actually RTF format) and then send the invoice to your customer.  If you are actually changing item numbers, you would need to do a credit memo and re-enter the invoice with the correct items.

Reply
  • 0

    No, you cannot edit an updated invoice.  You could possibly preview the invoice after it has been updated, export it to Word, make your changes in Word, and save the Word file (actually RTF format) and then send the invoice to your customer.  If you are actually changing item numbers, you would need to do a credit memo and re-enter the invoice with the correct items.

Children
  • 0 in reply to BShockley

    Exactly correct.

    The basic idea is to never update a batch until you are 100% certain the data is accurate.  If you don't have the option enabled, you can have multiple invoice batches open at the same time, allowing you to wait before posting, while allowing new transactions separated by date.