Unable to Open an .xlsx Memo Attachment - v6.10.1 Win 10 Build 1809 or 1903

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v2019 Windows 10 build 1809 or newer 1809 or 1903.  Customer, vendor, item maintenance,  Create a memo and add an Excel .xlsx attachment.  Save the memo then open the memo and double click on the attachment.  It won't open.  I brought this issue to Sage's attention in January and was assured it would be fixed in version 2019.  I don't even see a KB on the issue now. Can anyone else replicate this and if so does anyone have a solution other than saving files as .xls?  The customer is throwing a fit because they use a lot of complicated formulas in the attachments and apparently need the .xlsx format for attachments.

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  • +1
    verified answer

    Hi, As a temporary workaround rename ..\MAS90\Home\xmllite.dll to \MAS90\Home\xmllite.old

    A program correction will be included in the 2020 release.

    *Caveat*  If the customer has development partner modifications that include the interpreter utilizing XML functionality renaming the file above will cause an error in the development partner functionality.

    John Nichols

    Sage

Reply
  • +1
    verified answer

    Hi, As a temporary workaround rename ..\MAS90\Home\xmllite.dll to \MAS90\Home\xmllite.old

    A program correction will be included in the 2020 release.

    *Caveat*  If the customer has development partner modifications that include the interpreter utilizing XML functionality renaming the file above will cause an error in the development partner functionality.

    John Nichols

    Sage

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