Notice of Maintenance on October 9th. Click here for further details.

  • Sage hangs

    Twice in the last 3 days sage hangs and I need to reboot server to fix. Users get no message just all of a sudden it stops working, if your in Sage the screen is there but when clicking on menus options nothing happens. If you get out and try to log back…
  • ACH file locked in Premium

    Have a client on Sage 100 Premium 2023.1 who keeps getting an error message when attempting to add new ACH information for a vendor if anyone else is in Vendor Maintenance. I assume this isn't normal - that two people on two different vendors should be…
  • Downloading/exporting General Ledger Detail Reports - so slow

    It takes longer than I consider normal to run the GLDR, print to PDF, and export to .xls. Does everyone have a slow export? I miss my last job's accounting software that had instant GL downloads (smart lists in Great Plains). Is there a way to speed it…
  • Sage 100 Client kicks me out

    Has anyone experience with the Sage 100 client it just kicks you off and closes application? I has happened to me in the past and today I've been kicked out with no warning or error. Just looking how to troubleshoot if it keeps happening today... …
  • Fixed Assets

    Running Sage 100 Cloud 2019. I have not previously used Fixed Assets. When I try to run it a message tells me it isn't installed but it is in the list of installed modules in Company Maintenance. I can't find a phone number or website to get help. IDK…
  • getting in touch with SAGE

    Our ticket was closed and stated resolved but it has not been resolved. We were told there was a software glitch that needed to be fixed. how do we contact SAGE to see how close they are to getting this batch sent out. This is causing us huge trouble…
  • Paperless Office Slow

    We are experiencing extreme lag when posting Journal and Daily Transaction Registry. This has slowed significantly in the last couple of months and would seem to be tied to Paperless / Adobe PDF. Our Test Company environment without paperless office is…
  • Daily Transaction Register Hangs

    I have two clients that are experiencing random issues with the DTR hanging. It shows the progress bar and the green bar just keeps going. If I kill the task, I can go to the Daily Transaction Register on the Main Menu and it runs fine with no error.…
  • Selected a/p invoices do not stay selected when selecting by invoice number

    Version 7.0.4 Sage 100 Use Check maintenance to select invoices. Pick a vendor and enter 3 invoices to pay. All are selected and the total of three is at bottom of screen, Go to print a check and only 1 or 2 of those invoices are on check. Realized…
  • ARWAR4

    How often are you losing invoices while doing cash receipts and having to run the ARWAR4 utility? It is frustrating and I feel like I am having excessive cash receipt errors.
  • Check History Full error 16 during a/p manual ck register update

    Voided checks filled up check history in updating manual checks register producing error 16 file full. Sage 2021. Reason -Owner decided to use the expanded check number to prefix the division to the previous check number sequence creating millions of…
  • Sage 100c window will not open

    So this happened to 2 machines today. Multiple displays, log into Sage 100c, and no windows open. You can see the icon in the task bar. Old fix, change display and only open on primary monitor worked on one machine. For the other machine nothing is…
  • ARWAR4 enhancement

    With the changes made re the ARWAR4 issue, Cash Receipts is acting differently. Most clients will not notice, but I have one client who has a boatload of invoices per customer and sees this when loading the invoices Unfortunately, even when they say…
  • Slow Access to Paya Credit Card Vault

    We have a client that just moved their Sage 100 2021 Standard to a Hosted environment. When clicking on the Credit Card/ACH button in Customer Maintenance, it takes 2 to 3 minutes to open up. Does anyone have a clue on why this process would have slowed…
  • Positive Pay file inserts zeros for check number

    When we updated to version 2021, the positive file was no longer correct. Instead of displaying 5 zeroes and our 5 digit check number, it displayed 9 zeros and the first number of the 5 digit check number. Installed update today, which was supposed to…
  • Sage will not open

    When I try to open SAGE i get the following message: A Business Desktop has already been started for this workstation. I have restarted my computer twice. This seems to be happening to all of our desktops that have SAGE on them. Any suggestions?? Thanks…
  • Sage upgrade from Standard 2018 to Premium 2019 (SQL), performance issues (VMWare)

    Hello All, Does anyone have an issue with performance with just navigating menus, etc with Sage 100 when migrated to SQL? Just doing something simple like opening "Company Maintenance" can take up to 30 seconds. The SQL Server itself and the Sage host…
  • Demo Mode Again!!!!

    We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks! The first time was resolved by the business owner via a hold time of over two hours. What is going on? Permanent solution please…
  • Unable to Open an .xlsx Memo Attachment - v6.10.1 Win 10 Build 1809 or 1903

    v2019 Windows 10 build 1809 or newer 1809 or 1903. Customer, vendor, item maintenance, Create a memo and add an Excel .xlsx attachment. Save the memo then open the memo and double click on the attachment. It won't open. I brought this issue to Sage's…
  • Speed connectivity improvements with Sage 100c

    My client's biggest headache is that he can't connect to his on-premise Sage 100 through their internal wi-fi or at home through a VPN. It is so slow, it doesn't work. He wants to know if Sage 100c would make this connection possible? I told him I didn…
  • Customers disappearing from Sage 100c

    We are running Sage 100C, 2016 Premium. We have just noticed that customers are disappearing from Sage 100. Their customer numbers are gone in Sage 100, but we can still see the customer number in Sage CRM. We aren't sure exactly when this started to…
  • Cash Flow

    FormerMember
    FormerMember
    Does anyone use the Estimated Cash Flow Analysis Report? I ran this report, but immediately realized it cannot be correct because it was factoring in a negative balance from a bank account that was closed years ago. Any suggestions on this or alternate…
  • Al realizar el proceso de facturación la pantalla se congela y aparece el siguiente mensaje:

    Problem signature: Problem Event Name: BEX Application Name: pvxwin32.exe Application Version: 9.60.14.0 Application Timestamp: 59bb97cb Fault Module Name: dtsh.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bc8ec …
  • Add-on to view live and archived data

    Because of the high volume of data in our invoice history detail table, many reports that use this table take forever to run. We know we can use the purge utility to purge older invoices (after making a good backup company), but we often need to look…
  • Trying to do anything in Fixed Assets gives me this error "The F/L module has not been set up for company. Do you want to set up the module now?"

    This module used to work fine but suddenly stopped working a couple of months ago. When I go into company maintenance the module is active???? We have 2 companies set up. Our system admin states that if we go into our company and then try to access the…