CR Entry not matching Customer Inquiry 'Invoices'

Hello, 

We have an issue where we are trying to adjust an invoice balance. We are trying to set the balance due to 'x', but the adjustments keep showing up as 0 under customer inquiry (picture below). The amount is adjusted correctly in the Cash Receipts module, but the payment amount keeps showing up as 0 under customer maintenance. 

If anyone has any ideas, I would greatly appreciate it. Thanks!