Use Excel to query AR_CashReceiptsDeposit and AR_CashReceiptsHeader.  If the entries are there, type in the BatchNo (from the deposit) and click Verify to load the batch... 

If the entries were truly not saved, run ARWAR4 from the File - Run menu to reset the Paid Today amounts.

Lesson: never leave open data entry screens unattended with unsaved data.

Use Excel to query AR_CashReceiptsDeposit and AR_CashReceiptsHeader.  If the entries are there, type in the BatchNo (from the deposit) and click Verify to load the batch... 

If the entries were truly not saved, run ARWAR4 from the File - Run menu to reset the Paid Today amounts.

Lesson: never leave open data entry screens unattended with unsaved data.

Thanks Kevin - you are preaching to the choir about leaving data entry screens open.......

Do I need to worry about an AR Invoice batches that aren't posted?

You have to close AR screens for the utility, but unposted invoices are fine.

Thanks Kevin - running ATWAR4 did the trick!!

You game for an even weirder situation to fix?

You're welcome.

Ask anything, and if I have a comment I'll reply.

Outstanding!!

So here's the story.

We use a third party automated AP provider and import all our invoice and payments into Sage thru the VI module.  So the same person made a mistake when importing the invoice into Sage by assigning the wrong vendor to the invoice.  When she imported the payment, she noticed the error and adjusted the vendor to be paid but not the invoice.  So now in AP Customer Maintence you see the correct vendor paid but when you drill down on the invoice, it's the original incorrect vendor.  I need to get that invoice to reflect the correct vendor in both AP and GL.... and yes we've had a little chat about slowing down and making sure you are doing the correct thing......  Appreciate your thoughts on this.

Adjust the wrong vendor invoice to zero, and re-enter under the correct vendor, then apply the payment.

Thanks again Kevin - good to go!!