Balances due under vendor maintenance, but in the check printing invoice payment selection, the invoices have $0 balances

Question

In Vendor Maintenance we see a vendor with 2 balances due. But in the check printing invoice payment section the invoices have $0 balances. We need to pay these bills, but are unable to. The payTodayFlags are set to no, because the payments got backed out. Any idea what we are missing? How do we correct the balance on the select invoice for payment?

Nick O · Accepted Answer

Talked with Sage support. Apparently this is a known bug with older versions of Sage. You have to use Check and Electronic Payment Maintenance to bypass the bug. Essentially, we need to manually put a payment in the Check and Electronic Payment Maintenance screen. The manual payment option shows the correct balance.

Sage 100

Balances due under vendor maintenance, but in the check printing invoice payment selection, the invoices have $0 balances

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